Product:
Cognos TM1 9.5.2 portlets
Cognos BI 10.1

Symptom:
You cannot get a TM1 cube viewer to show up in your Cognos Connection Page.

Error message:
PRS-PRH-0221 The file "portal/variables_TM1.xml" could not be opened.

Cause:
The variables_tm1.xml file is installed to the Cognos Gateway folder, should be installed to folder C:\Program Files\ibm\cognos\c10_64\templates\ps\portal on the Cognos BI server.

Error message:
The forward URL does not exist or it has failed validation. Ensure that a valid forward URL is specified.

Cause:
The URL in the variables_tm1.xml file is wrong. Ensure it is correct, by compare it to a variables_tm1.xml file from a working Cognos BI server.

Solution:
Note that you must always restart the Cognos BI service, after changes to variables_tm1.xml file for the change to take affect.

The variables_TM1.xml file should look like this; replace SRV001 with your TM1 server name.

<?xml version="1.0" encoding="UTF-8"?>
<!--
 IBM Confidential

 OCO Source Materials

 BI and PM: tm1fragments

 (C) Copyright IBM Corp. 2008, 2009

 The source code for this program is not published or otherwise
 divested of its trade secrets, irrespective of what has been
 deposited with the U.S. Copyright Office.
-->
<CRNenv>
    <urls>
  
      <url is-regex="true">http://srv001/TM1Web/TM1WebLogin.aspx</url>
      <url is-regex="true">http://srv001/TM1Web/TM1WebLoginHandler.aspx</url>
      <url is-regex="true">http://srv001/TM1Web/TM1WebMain.aspx</url>
  
    </urls>
 <cookies>
  <param name="cam_passport"/>
 </cookies>
</CRNenv>

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