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DPR-ERR-2107 - The User Capabilities Cache cookie cannot be decoded PDF Print E-mail
Written by Roger   
Product:
Cognos BI 10.1.1
Cognos Controller 10.1.1
Windows 2008 R2 Server
Internet Explorer 10

Symptom:
When user surf to Cognos connection and try to login they get a error message.
You have more than one Cognos System that you work with at the same time, so you surf to Cognos Connection in one Internet Explorer session, and work with the other Cognos environment in a different tab of Internet Explorer.

Error message:
DPR-ERR-2107 - The User Capabilities Cache cookie cannot be decoded


Possible Solution:
For Each Cognos Environment do the following:
Logon to server as local administrator
Check the URL the users use to surf to the Cognos connection.
http://servername.domain.com/ibmcognos
Open IBM Cognos Configuration on the server, right click and select "run as administrator".

Open Actions menu, then click on Edit Global Settings

Click the General tab

Under Cookie Settings, enter the details for "Domain" and "Path"
Domain = servername.domain.com  (this should be unique for each environment)
Path = ibmcognos
Click save from inside Cognos configuration.
Restart the Service.

Do this for each environment.
One for Cognos BI and one for Cognos Controller, if they do not share Cognos BI server.

Test that Cognos Framework manager works to login after the change.

 

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Planning macro does not run, no error messages, but if you do a GTP manually it works PDF Print E-mail
Written by Roger   
Product:
IBM Cognos Planning 10.1.1
Microsoft Windows 2008 R2 server

Problem:
Macro does not run, no error messages, but if you do a GTP manually it works.
You have several Cognos Planning servers, where some are dedicated Cognos Planning Job servers.

Solution:
Ensure that all Cognos Planning servers are added to the Cognos Planning JOB cluster in Cognos Contributor Administration Console (CAC). Not only the dedicated Job servers should be in the cluster, add also the Cognos Planning Admin servers. Set the number of Maximum of Concurrent job to 0 (zero) on the Cognos planning servers.
For Cognos Planning Job servers the number of maximum concurrent jobs should be one less than the number of cpu cores on the Cognos planning server. On a 4 cpu core server the value should be 3.
Start CAC
Login as administrator
Right click on cluster icon for Job Server and select Add Job Server.
From the dropdown list you should see all the Cognos Planning servers you can choose.
(All in list need to be added). But servers that are not JOB servers should have value 0 for maximum concurrent jobs.
Also add all the applications, by click on the ADD button under Monitored objects, on the Job server cluster level in CAC.
After you added all the job servers, you can test to run the macros again.
More Information:
Please note that for Cognos Planning 10.1.1 to work you should install both Cognos BI 10.1.1 and Cognos Planning 10.1.1 to the same folder. Then you do not need to enter a value in the Cognos Configuration for IBM Cognos BI installation location.
This versions will work together (there are other version that will also work)
tl-BISRVR-10.1-6235.144-
tl-PLANSRVR-10.1-6235.51-
tl-UPDATE_BISRVR-10.1-6304.10-
tl-UPDATE_PLANNING-10.1-6303.19-
(Above versions number from folder C:\Program Files (x86)\ibm\cognos\c10\instlog)
On the Cognos Planning Admin server only the QUERY Service enabled? is set to FALSE in the Cognos Configuration under Environment for IBM Cognos Service.
On the Cognos Planning Job servers only the Dispatcher Service enabled? and Planning Job Service enabled? is set to TRUE in the Cognos Configuration under Environment for IBM Cognos Service. The rest is set to FALSE.
There are other possibilities of configuration that will work for Cognos Planning.
http://www-01.ibm.com/support/docview.wss?uid=swg21507327
http://www-01.ibm.com/support/docview.wss?uid=swg21597536

www.cogknowhow.com

 
TM1 - Access Error The user “username” does not have sufficient rights to use Performance Modeler PDF Print E-mail
(1 vote, average 4.00 out of 5)
Written by Roger   

 

Product:
IBM Cognos TM1 10.2.2
Windows 2008 R2 server

Problem:
When user start Performance Modeller and after enter the TM1 server and logged on to the BI environment, they get a list of TM1 application that are made available in TM1 application web, after selecting APP1 they get error message:
Access Error
The user “username” does not have sufficient rights to use Performance Modeler.

Solution:
The “username” does not have access inside the TM1 application APP1, this he should not have because he is not part of that APPLICATION. The issue is that you can select from all TM1 applications that are published to TM1 Application Web, but that does not mean that you are listed as a Developer/Admin inside the TM1 application to be able to use Performance Modeler with that TM1 application.
Let the user try to login to some other TM1 application e.g. Planning Sample where you previous have made the “username” a admin in that TM1 application.

More Information:
To be able to work with a TM1 application in Performance Modeler it must first be added to the TM1 application web.
Surf to http://TM1applicationwebservername.domain.com:9510/pmpsvc/applications.jsp
Log in as Administrator in previous published TM1 application.
Click on icon for ”Administer IBM Cognos TM1 Applications”.
Click ADD for the Server Names, to add your TM1 application.
Enter the TM1 server name at Admin Host and select your application from picklist.
Click OK.
After it is added – it is not shown in the TM1 application portal, but you can select it when you start TM1 Performance Modeler.

www.cogknowhow.com

 

 

 
Cognos Planning Contributor Administration Console (CAC) add new JOB SERVERS to your job server cluster gives an error PDF Print E-mail
(1 vote, average 5.00 out of 5)
Written by Roger   

Product:
Cognos Planning 10.1.1
Windows 2008 R2 Server
Oracle Database

Symptom:
Have setup new servers, and try to from inside Cognos Planning Contributor Administration Console (CAC) add new JOB SERVERS to your job server cluster, you get a error.

Error message:
Errors occurred while trying to communicate with each of the following servers:   xxxxx

Communication failure could result from:
-The server is not running
-Planning is not installed on the server
-The servers firewall is blocking requests xxxxx


Error in planningerrorlog files:
{4904905A-9BAF-4B99-B054-E41891C9E36C} 2 2014-05-08 19:33:44.433 UTC +120 EAdminDB_10 10.1.4074.0 JobServer GetEnabledAndNameLocal 100 Factory_10 70 Unable to create the object with ProgID 'epPlanningService_10.JobExecManager' (request was for 'epPlanningService_%v.JobExecManager')~~~~Permission denied domain\serviceaccount domain\servername domain\serviceaccount domain\servername  1744 5020

Error in windows event log:
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 5/8/2014 6:46:16 PM
Event ID: 10016
Task Category: None
Level: Error
Keywords: Classic
User: domain\serviceaccount
Computer: servername
Description:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{7B59D7CC-3FD8-41A4-9F2A-40D2D6B5590A}
and APPID
{324E655C-61EF-4500-85D1-2791358B531E}
to the user domain\serviceaccount SID (S-1-5-21-3598516276-3377520961-430964465-92766) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10016</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-05-08T16:46:16.000000000Z" />
<EventRecordID>14320</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>servername</Computer>
<Security UserID="S-1-5-21-3598516276-3377520961-430964465-92766" />
</System>
<EventData>
<Data Name="param1">machine-default</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Activation</Data>
<Data Name="param4">{7B59D7CC-3FD8-41A4-9F2A-40D2D6B5590A}</Data>
<Data Name="param5">{324E655C-61EF-4500-85D1-2791358B531E}</Data>
<Data Name="param6">domain</Data>
<Data Name="param7">serviceaccount</Data>
<Data Name="param8">S-1-5-21-3598516276-3377520961-430964465-92766</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
</EventData>
</Event>



Solution:

The service account set to run the IBM Cognos Planning service on the Microsoft Windows 2008 Server is not set to be local admin on the server.

Go to Manage – Configuration – Local user and groups – Groups
Click on Administrators
Click ADD to add the windows service account to this group on your Planning server.

Save and restart the Cognos Planning servers.
Then you can test again.

You can also test this with change back to local system to run the Cognos Planning service, if it works then to add as job server then it is the rights for the windows service account that is the case.

www.cogknowhow.com

 

 
User is not able to execute a event task from Cognos connection PDF Print E-mail
Written by Roger   
Product:
IBM Cognos BI 10.2.1
Microsoft Windows 2008 R2 server

Symptom:
User is not able to execute a event task from Cognos connection.
Error message:
CNC-ASV-0048 Error building report template: {0} CAF-WRN-2082 An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID:2014-05-21-17:34:46.790-#24
Above is because you do not have any capability on the event.
CM-REQ-4012 You do not have the appropriate permissions to update or delete the object "/Transient/2014-05-21T13:44:32.295Z/ eventname" or a related object.

RSV-DST-0014 Unable to deliver the output of the report. See the run history details for more information. Ensure that the required services are started. Ensure that the user account is configured to distribute the output in the requested manner. CAF-WRN-2082 An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID:2014-05-21-16:01:43.170-#2

Above because you do not have WRITE rights on the event object.
QE-DEF-0157 The Model or package /content/folder  xxx does not exist or you are not allowed to use it because of security settings.
Above because you do not have rights on the framework package that is used by the event.

Solution:
Add the user to the Cognos groups for security or capabilities that will give rights to use Event Studio.
You also need to have WRITE rights on the event itself in Cognos Connection.
Go to the folder where you have your Event task, click on more.
Click set properties
Click on permissions
Ensure that the group the user is member of is here, and that it is Granted the;
Read, Write, Execute and Traverse rights.
Click OK and test with the user again.
You may have to logout and login again to make the security changes take affect.

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