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Change Excel behaviour in Citrix session for Cognos Controller Print E-mail
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Written by Roger   
Sunday, 29 January 2012 00:00

Product:
IBM Cognos Controller 10.1
Windows 2008 server/Citrix Server for Controller Client
Microsoft Excel 2007

Symptom:
When user inside Cognos Controller click on Reports - Run, Microsoft Excel pop's up and placed Excel spreadsheet in front of Cognos Controller.
This is irritating in a Citrix session, because it is difficult to switch back to Controller window.

Solution:
On the Citrix Server (Windows 2008 server) for the Cognos Controller client, you need to look into registry value below and change values for Excel to change this behavior.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install\Software\Microsoft\Office\12.0\Excel

If possible copy the registry values from a working Citrix server to your server

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