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The specified CGI application misbehaved by not returning a complete set of HTTP headers |
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Written by CognosLord
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Friday, 21 May 2010 10:03 |
Product:
Cognos Controller 8.5
Symptom:
When you try to start Cognos Controller from the link in Cognos Connection you get an error inside Internet Explorer:
CGI Error
The specified CGI application misbehaved by not returning a complete set of HTTP headers.
Cause:
The virtual directories on the Controller Applications IIS is not correct setup.
Solution:
Go to Internet Information Service on the Controller Application server.
Delete the virtual directory Cognos8
Create a new Cognos8 virtual directory and all the underlying directories needed for Cognos Controller application.
Following virtual directories should be created under the default web site:
/Cognos8 – Read
<Install_Location>\Cognos\c8\webcontent
/Cognos8/cgi-bin – Read, Run Scripts & Executables
<Install_Location>\Cognos\c8\cgi-bin
/Cognos8/Controllerbin – Read, Run Scripts
<Install_Location>\Cognos\c8\WebContent\ccr
/Cognos8/Controllerserver – Read, Run Scripts
<Install_Location>\Cognos\c8\ControllerProxyServer
/Cognos8/Controllerhelp – Read
<Install_Location>\Cognos\c8\webcontent
/Cognos8/Controller– Read, Run Scripts
<Install_Location>\Cognos\c8\WebContent\ccr
(Then redirection virtual directory Controller to /cognos8/controllerbin/ccr.exe)
Restart the Controller Application server and try again.
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