Home Cognos Error Base CAM-CRP-1132 An error occurred while attempting to request a certificate from the Certificate Authority service
Follow us on Twitter
CAM-CRP-1132 An error occurred while attempting to request a certificate from the Certificate Authority service Print E-mail
(0 votes, average 0 out of 5)




Errorcode
CAM-CRP-1132
Decription
An error occurred while attempting to request a certificate from the Certificate Authority service.
Component

CAM

Cognos Access Manager

SubComponent
CRPCryptographic PRovider
Solution
Symptom
1. [ ERROR ] CAM-CRP-1132 An error occurred while attempting to request a certificate from the Certificate Authority service. Unable to connect to the Certificate Authority service. Ensure that the Content Manager computer is configured and the ReportNet services on it are currently running. The HTTP result code '400' was returned from the server.

Problem
While saving the Cognos configuration on a gateway installation, a CAM-CRP-1132 error is received. The Content Manager service indicates that it is starting, however the 'Details' button is inactive, and it is not possible to start Cognos Connection succesfully.

Cause
Some files & folders are missing from the WEB-INF folder on the Content Manager instance.

Solution
Back-up the configuration & custom content, and perform an uninstall/reinstall of the product in order to restore the files, or restore them from a known-good backup.
Symptom
[ERROR] CAM-CRP-1132 An error occurred while attempting to request certificate from the Certificate Authority. Unable to connect to the Certificate Authority service. Ensure that the Content Manager computer is configured and that the Cognos 8 services on it are currently running. Reason: javax.net.ssl. SSLHandshakeException: Received fatal alert: handshake_failure

Problem
This field is displayed on the search results webpage seen by customers, and effects search ranking and relevance. Receive error when trying to save Framework Manager Configuration.

Cause
Gateway URI in FM configuration was set to an Alias

Solution
Use the Gateway URI information from the Cognos Configuration on the server.
Steps:
1. Open Cognos Configuration from Cognos Server
2. Cut Gateway URI information
3. Open Cognos Configuration from FM install
4. Paste this Gateway URI information from the Server.

www.cogknowhow.com

Comments

Please login to post comments or replies.
 
 

CogKnowHow Newsletter

Newsletter
Please register to the site before you can sign for a list.
No account yet? Register
Banner

Polls

How many users are working on your Cognos environment?